About us · the story of Practi

We did not invent this fridge. We found it on the road.

Practi is our brand, and The Secrets Box is the portable medication fridge we sell, and travel with ourselves.

For five years we have been moving between countries, with medication that needs refrigeration in our bag. If you travel with medication like that too, you know the question that never goes away: is it okay right now?

From the founders of Practi

The Secrets Box on an airplane tray table, on a night flight, with the display showing 2°C
The Secrets Box on the tray table, on a night flight. On the display: 2°C.

The story

How did we end up selling a portable medication fridge?

Because of one week. The first week of a six-month trip to Asia, which nearly ended the trip for us.

  1. Setting out

    Six months in Asia, with a cooler bag

    We set out on a six-month trip to Asia. The medication was in a cooler bag with ice packs, the way most people who travel with medication do it, and there was no way to know what was happening inside.

  2. The first week

    The medication froze

    In the very first week an ice pack pressed against the medication, and it froze. Suddenly, instead of traveling, we were asking ourselves: have medication sent from home? Look for a hospital? Go back home?

  3. Thailand

    A hospital instead of a trip

    In the end we got new medication at a hospital in Thailand. It cost us money and whole days of the trip, the route changed, and it was a big headache.

  4. Thailand and Japan

    Four and a half months with it

    We looked for a real solution, and compared many cooler bags and other options. That is how we came across The Secrets Box. With it we went on for four and a half months, in Thailand and Japan, on flights and long journeys. Outside there were days of minus 3°C (27°F) and days of 37°C (99°F) and above, and the display showed 2 to 8°C (36 to 46°F) the whole way.

That is why we sell it, and we still travel with it.

From the founders of Practi
It comes with us into the cabin, connected to a power bank (sold separately).
It is hot outside, and the temperature is on the display.
The Secrets Box on a dresser in a hotel room, plugged into an outlet, with the display showing 2°C
Plug into the outlet, look at the display, and go to sleep at ease.

Four insights

What did we learn from five years on the road with refrigerated medication?

The problem is not the cooling. It is the uncertainty.

With a cooler bag and ice packs you cannot know the temperature inside, or when the ice melted. Too cold? Already melted? There is no way to know. What we were looking for was a number on a display.

An ice pack can also freeze things.

For us, an ice pack pressed against the medication, and it froze in the very first week. The Secrets Box cools and does not freeze: a smart system prevents freezing, and the temperature does not drop below 2°C (36°F).

A hotel with a fridge is not a travel plan.

Anyone who travels with medication knows this: you look for a hotel with a fridge, build the route around it, and sometimes give up a trip. When the fridge is in your bag and plugs into an outlet or a power bank (sold separately), you choose the destination.

"Sounds expensive." We thought so too.

Until we added up what that week cost us: new medication to replace what froze, a hospital visit abroad, and vacation days that were lost. And we have not even mentioned peace of mind.

See the full math, on the home page

Transparency and service

How do we work?

We say up front what the fridge does and what it does not, and we answer on WhatsApp ourselves. We went through this before you, and we are happy to help.

What the fridge does

  • Stays within 2 to 8°C (36 to 46°F), as long as it is connected to a wall outlet or a power bank (sold separately).
  • Shows the temperature on the display, at every moment.
  • TSA-compliant for medication on flights, and comes with you into the cabin.Source: TSA rules for travelers with medication and medical equipment
  • Without power there is a backup: the bio-gel ice pack included in the box keeps the cooling range for 33 hours at 30°C (86°F), 30 hours at 35°C (95°F) and 28 hours at 40°C (104°F), according to supplier data.Supplier data, not our own measurement.

And what it does not

  • There is no power-disconnect alert. When the fridge is plugged in, the display is on and shows the temperature, and a dark display means there is no power, so glance at it from time to time.
  • The power bank and the car adapter are sold separately. Connect to a wall outlet, or to a 10W power bank (20,000mAh or more recommended, 10,000mAh works too).
  • It is a cooled carrying accessory, not a medical device. How to store your medication is written in its patient leaflet, and your pharmacist and doctor are the ones to ask.
  • We are not the manufacturer. We sell it and travel with it. If something goes wrong, contact us and we will take care of a repair or a replacement.

Not only us · a customer review

"It would be great if there were a power-disconnect alert. Sometimes you don't notice it has come unplugged, and by the time you do it may be too late for the medication."

Our answer: True, there is no power-disconnect alert. When the fridge is plugged in, the display is on and shows the temperature, and a dark display means there is no power, so it is worth glancing at it from time to time.

N. A. · Verified review on Loox ·

★ 4.9 out of 5 · 7 reviews, on the product page

  • ServiceNot sure your pen fits, or flying soon? Message us on WhatsApp before ordering.
  • Pen listThe pen list for each model. The list only checks whether the pen physically fits in the canister. It says nothing about the medication itself.
  • ShippingFree shipping in Israel, 10 to 20 business days. So order about a month before your trip.
  • WarrantyThe product comes with a 1-year warranty against design and manufacturing defects. The warranty does not cover breakage or damage caused by use.
  • ReturnsYou can cancel the purchase and return the product within 14 days of receiving it, even after you have opened and checked it, as long as it is clean and complete. First message us on WhatsApp and we will explain how to return it. Return shipping is paid by the customer, unless the product arrived defective.

The brand

What is Practi by Pack It Smarter?

Practi is our brand. The Secrets Box is the fridge. Pack It Smarter is the store where it is all sold.

The brand
PractiThe name behind the product: The Secrets Box by Practi.
The product
The Secrets BoxA portable medication fridge, in two models: XL 2.0 and the Base model.
The store
Pack It SmarterThe name of the store. It appears in the footer, on shipments and on documents.

We also write guides for traveling with medication, on the blog "Everything Practi". The guides are gathered from public sources, and are not medical advice.

Three guides to start with: Flying with refrigerated medication from Israel · Medication cooler bag or portable fridge? The difference · Medication in checked luggage or carry-on?

The Secrets Box XL 2.0 by Practi, a portable medication fridge: everything included in the box
In the boxThe fridge (canister and electric cooling head), a USB to USB-C cable, a wall charger, a bio-gel ice pack and a carry bag. The power bank is sold separately.

Who we are

Questions about Practi and the people behind it

Who is behind Practi?

We are travelers who travel with medication that needs refrigeration ourselves, five years now between countries. The Secrets Box travels with us, and that is why we sell it.

Are you the manufacturer of The Secrets Box?

No. We did not invent The Secrets Box. We came across it on the road, after a lot of searching, and compared it with many cooler bags and other solutions. We sell it and travel with it ourselves. The product comes with a 1-year warranty against design and manufacturing defects, and if something goes wrong, contact us and we will take care of a repair or a replacement.

What is the difference between Practi, The Secrets Box and Pack It Smarter?

Practi is our brand. The Secrets Box is the fridge, a portable medication fridge in two models. Pack It Smarter is the store where it is all sold, which is why that name appears in the footer, on shipments and on documents.

How do I get in touch with you?

Message us on WhatsApp, or through the contact page on the site. You can send us the name of your pen and we will check whether it fits, and if you are flying soon it is best to write before ordering.

Where are you based?

Pack It Smarter is an Israeli business, and we work from the road. We are still nomads, and we still fly with the fridge. The store runs on this site, and service is provided on WhatsApp and through the contact page. Shipping in Israel is free, and takes 10 to 20 business days.

We went through this before you. We are happy to help.

Everyone who travels with medication deserves to know there is a solution like this. Choose a model, or write to us first and ask anything you need.

Two models, from ₪699. XL 2.0 comes with 4 gifts. Free shipping in Israel, and you can pay in up to 3 installments, at checkout.

Free shipping in Israel (10 to 20 business days) · 1-year warranty against design and manufacturing defects · Returns within 14 days of delivery · Pen doesn’t fit? Send it back, even after opening